Activate your card and download the App to access 200.121 charge points across Japan.
Explore charging infrastructure near your personal top locations using our map. Find your next charge point via BMW Maps in your BMW or via the My BMW app.
Use your BMW Charging Card or the My BMW App to start your charging session.
Any BMW driver is eligible to use the BMW Charging Service, with a choice of tariffs and packages to meet your preference.
Customers purchasing a brand-new electrified BMW may also benefit from new vehicle offers. So no need for second thoughts - explore your public charging habits benefitting from attractive preferential rates.
All in one Convenience: Register once and access the whole BMW Charging network with your BMW Charging Card or via the My BMW App. Your BMW Charging Dashboard is your transparent one stop shop for your charging history and invoices.
Find the right public charging spot, navigate there, authenticate yourself at the charge point… and start charging. Check your state of charge remotely and review all charging interactions via the BMW Charging Dashboard. All that – as well as more features also for home charging – simply using your My BMW App.
Enter an address and filter for relevant charge points to find the most suitable charging station near your frequently visited spots, and check its availability.Explore the network
Join today and charge your BMW anywhere, anytime.
I want to redeem my voucher. How can I do it?
You can redeem your voucher in our Web Portal:
Log in to your customer account.
- Click on "contract"
- Click on "redeem voucher"
- Enter your code number in the voucher space-blank
- Click on "check voucher"
If you need further help please contact our customer service hotline which you can find under the support page "contact support" on the website.
The charging station is not working and I cannot charge.
If you cannot start a charging session, please take into consideration the following recommendations:
Please check in advance, if the charge point is avaiable or out of order within the app.
For the authentication via app, please first check whether the charging station supports authentication via app or QR code. You can find out by clicking on the charging station in your app. If it does, it is recommended to use the "Start" button in the app instead of scanning the QR code placed on the charging station.
In case of technical or physical problems, contact the charge point operator first. You can find the operator's service hotline on the charging station.
If the problem still remains, please contact your customer service hotline which you can find under the support page "contact support" on the website.
How can I view my invoice?
You can view and download your invoice in our Web Portal:
Log in to your customer account.
- Click on "invoice"
- Click on " ⤓ " to download the invoice PDF
- Click on the PDF file and open it
How can I change my payment method?
You can change your payment method in our Web Portal.
To change your credit card information:
- Log in to your customer account
- Click on "account"
- Scroll down to "Payment details"
- Click on the edit function on the right (pencil icon).
* Compatibility of connectors depends on car model.