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Joy is Electric
Join one of the largest public charging networks in Japan – and access 200.121 charge points.
ScrollExplore BMW Charging
Choose your tariff to access charge points across Japan.
The ultimate in e-mobility
Tariffs, Packages & New Vehicle Charging Specials
Any BMW driver is eligible to use the BMW Charging Service, with a choice of tariffs and packages to meet your preference.
Customers purchasing a brand-new electrified BMW may also benefit from new vehicle offers. So no need for second thoughts - explore your public charging habits benefitting from attractive preferential rates.
Full Convenience & Transparency
All in one Convenience: Register once and access the whole BMW Charging network with your BMW Charging Card or via the My BMW App. Your BMW Charging Dashboard is your transparent one stop shop for your charging history and invoices.
Connected Charging: All-in the My BMW App
Find the right public charging spot, navigate there, authenticate yourself at the charge point… and start charging. Check your state of charge remotely and review all charging interactions via the BMW Charging Dashboard. All that – as well as more features also for home charging – simply using your My BMW App.
Search for charge points
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- Charge points in Japan
Enter an address and filter for relevant charge points to find the most suitable charging station near your frequently visited spots, and check its availability.
Explore the networkJoin today and charge your BMW anywhere, anytime.
FAQs
I would like to redeem my voucher. How does that work?
There are two ways to redeem your voucher: either directly during registration or later in the customer area.
During registration:
You can enter your voucher code in the "Vouchers" field in the last step of registration.
In the customer area:
Log in to your customer account.
- Go to "Contracts".
- Go to "Add a voucher".
- Enter your code number in the free voucher field.
- Go to "Check voucher".
If you need further assistance, please contact Customer Service, whose contact details can be found on our website in the Support section under "Contact Support".
During registration:
You can enter your voucher code in the "Vouchers" field in the last step of registration.
In the customer area:
Log in to your customer account.
- Go to "Contracts".
- Go to "Add a voucher".
- Enter your code number in the free voucher field.
- Go to "Check voucher".
If you need further assistance, please contact Customer Service, whose contact details can be found on our website in the Support section under "Contact Support".
The charging station is not working and I cannot charge.
If you cannot start a charging session, please take into consideration the following recommendations:
Please check in advance, if the charge point is avaiable or out of order within the app.
For the authentication via app, please first check whether the charging station supports authentication via app or QR code. You can find out by clicking on the charging station in your app. If it does, it is recommended to use the "Start" button in the app instead of scanning the QR code placed on the charging station.
In case of technical or physical problems, contact the charge point operator first. You can find the operator's service hotline on the charging station.
If the problem still remains, please contact your customer service hotline which you can find under the support page "contact support" on the website.
How can I view my invoice?
You can view and download your invoice in our Web Portal:
Log in to your customer account.
- Click on "invoice"
- Click on " ⤓ " to download the invoice PDF
- Click on the PDF file and open it
How can I change my payment method?
You can change your payment method in our Web Portal.
To change your credit card information:
- Log in to your customer account
- Click on "account"
- Scroll down to "Payment details"
- Click on the edit function on the right (pencil icon).
* Compatibility of connectors depends on car model.